Terms of Service

Agreement to these terms

These Terms of Service ("Terms") govern access to and use of the Maybach Systems platform at https://staging.maybachsystems.com, including its websites, applications, embeddable tools and related services (the "Service"), provided by Maybach Systems ("we", "us").

By creating an account, signing in, or using the Service, you agree to these Terms on behalf of yourself and the dealership or business you represent ("Customer", "you"). If you do not have authority to bind that business, or do not agree, do not use the Service.

The service

Maybach Systems is business software for dealerships that sell portable buildings. It includes inventory management, quotes and orders, rent-to-own tools, a 3D building configurator, lead management, customer communication, reporting, and optional connections to third-party services such as Google Business Profile.

The Service is intended for business use. We may add, change or retire features over time, and will give reasonable notice before removing a feature your dealership materially relies on.

Accounts and security

• You are responsible for the users you invite, the roles and permissions you give them, and everything done under your accounts.
• Keep credentials confidential, use two-factor authentication where offered, and tell us promptly at support@systemavo.com if you suspect unauthorised access.
• Information you give us about your business and users must be accurate and kept up to date.

Subscriptions and fees

Paid features are billed as set out in your order form, subscription agreement or in-app plan ("Order"). If an Order conflicts with these Terms, the Order controls for that subject. Unless an Order says otherwise, fees are billed in advance, are non-refundable, and exclude taxes, which you are responsible for. We may suspend paid features if an invoice remains unpaid after notice.

Payments your dealership takes from its own customers through the Service are processed by third-party payment providers under their own terms. You remain responsible for your sales, pricing, taxes, refunds and any rent-to-own or financing agreements you enter into with your customers.

Your data

You own the data you and your users put into the Service, including inventory, pricing, customer, order and lead records ("Customer Data"). You grant us permission to host, process and display Customer Data only as needed to provide, secure and support the Service, and as described in our Privacy Policy.

• You are responsible for having the right to collect and use Customer Data, including the consents needed to email or text your customers.
• We may use aggregated, de-identified information to operate and improve the Service. It will not identify you or your customers.
• On request within 30 days after your account ends, we will provide an export of your Customer Data in a common format, after which we may delete it.

Acceptable use

You agree not to, and not to let anyone else:

• use the Service for anything unlawful, deceptive or infringing, or to send unsolicited messages in breach of anti-spam or telemarketing laws;
• upload malicious code, or probe, scan or test the Service's security without our written permission;
• access the Service by automated means, scrape it, or place unreasonable load on it, except through interfaces we provide for that purpose;
• copy, resell, sublicense or reverse engineer the Service, or use it to build a competing product;
• post reviews, replies or listings that are false, misleading or that violate the rules of the platform they are published to.

Third-party services

The Service can connect to third-party services you choose to use, such as Google Business Profile, marketplaces, email and text providers, payment processors and rent-to-own companies. Your use of those services is governed by their own terms, and we are not responsible for them. When you connect an account, you authorise us to access and act on it as needed for the feature you enabled, and you can disconnect at any time.

AI-assisted features

Some features, such as suggested replies to reviews, generate draft text with the help of artificial intelligence. Drafts can be wrong or inappropriate. You are responsible for reviewing content before it is published, and for any setting you choose that publishes content automatically.

Our intellectual property

We and our licensors own the Service, including its software, designs, 3D models and documentation. Subject to these Terms and any Order, we grant you a non-exclusive, non-transferable right to use the Service for your internal business purposes during your subscription. If you send us feedback, we may use it without obligation to you.

Suspension and termination

You may stop using the Service at any time, subject to the term of any Order. We may suspend or end access if you materially breach these Terms and do not fix the breach within a reasonable time after notice, or immediately where needed to protect the Service, other customers or the public. Sections that by their nature should survive termination — including fees owed, data export, disclaimers, limitation of liability and indemnification — survive.

Disclaimers

We work to keep the Service available, accurate and secure, but it is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Pricing, payment, tax and delivery calculations depend on the settings and data you provide; check them before relying on them.

Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, even if advised they were possible. Our total liability arising out of or relating to the Service is limited to the fees you paid us for the Service in the twelve months before the event giving rise to the claim.

Indemnification

You will defend and indemnify us against third-party claims arising from Customer Data, your dealings with your own customers, or your breach of these Terms or applicable law.

Governing law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Indiana, and each party consents to their jurisdiction.

Changes to these terms

We may update these Terms. When we do, we will change the date at the top, and we will tell dealerships about material changes at least 30 days before they take effect. Continuing to use the Service after that means you accept the updated Terms.

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